Cancellation Policy
If you need to cancel or reschedule an appointment with an Express Repair New York technician, we require that you call to cancel the appointment 3 business hours before the scheduled appointment.
For example, if you have an appointment scheduled for 1PM – 3PM then you would need to notify us before 10AM that day. IF YOU CALL US OUTSIDE OF OUR REGULAR BUSINESS HOURS, PLEASE DO NOT LEAVE A VOICEMAIL. A scheduled appointment can ONLY be cancelled or rescheduled by speaking to a live Express Repair agent. Our live agent will provide a cancellation code during this call.
If you fail to comply with our cancellation policy, this will result in a reduced service call fee of $99 plus tax, which can vary based on a variety of factors, including but not limited to location, time of day, and more. Also, payment will have to be made within 24 hours of the appointment.
If you have any questions, you can contact us at:
Appliance Repair Professional Services
At Express Repair, your satisfaction is our top priority. We specialize in fast, reliable appliance repair in New York City, offering expert service for refrigerators, ovens, washers, and more. With fully stocked vans and skilled technicians, we ensure quick repairs. Our hassle-free limited warranty guarantees peace of mind, while our efficient processes allow us to deliver same-day service, getting your appliances back to normal in no time.
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