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Water Leaking From Freezer

Water Leaking From Freezer But Everything Inside Is Still Frozen. What’s Going On?



When you notice water pooling beneath or near your freezer, it can send all sorts of thoughts through your mind. Many people begin calculating the cost of replacing the appliance or even estimating how much it will set them back to have it repaired. Before you do this, it’s good to remember that there could be a really simple explanation behind the perceived leak. Here are a few things that you can check before calling a technician.

Drain Pan

For the most part, the drain pan on your freezer will collect water slowly and it will usually evaporate before it reaches the top. In some cases, however, your drain pan may fill and even overflow. You should empty the drain pan if you notice that it is full and you may want to make a note of how quickly it fills up again.

Drain Hole

Inside your freezer, somewhere along the back wall panel, there is a drain hole. In some cases, this hole might be concealed. The hole can become frozen which prevents water from draining into the drain pan as it should. You will need to clear the ice or debris by flushing it out. You can use something like a turkey baster with hot water to help this process along.

Drain Tube

Sometimes the blockage can occur further down the line – in the drain tube itself. Hot water and the turkey baster trick can often do the trick. You may need to do this a few times before the ice melts completely and the tube is flushed clean. If the tube is completely frozen and the turkey baster method is not working, you can carefully use a hairdryer to warm up the drain tube and thaw the ice inside. In some cases, when the blockage is significant, it is best to remove the drain pipe and clean it out thoroughly before fitting it again. If ice blockages are a regular occurrence, you might want to invest in a drain tube heater.

Defrost Drain

Your freezer runs in cycles based on temperature and most freezers today have an automatic defrost cycle. When the defrost drain becomes clogged with debris or ice, it prevents the excess water from draining away and it will cause a leak. It’s a good idea to remove all of the drawers in your freezer so that you can get a better look at the drain and check if ice has built up around this area.

The good news is that, in most cases, a freezer leak is caused by a fairly minor problem and it is quite easy to resolve. That said, if you are unable to locate the cause of the leak or if it becomes a persistent problem, you should have a trained technician take a look. Not only can a technician help you save time when it comes to diagnosing the problem, but you can also prevent a lot of unnecessary damage over time. Persistent leaks will affect the structural integrity of your appliance eventually. Rust may occur along areas that are not usually in contact with water and this can make your freezer unpleasant to look at as well as less efficient.

For fast and reliable freezer repairs on all makes and models, call Express Repair New York at (516) 979-3111. Our team is available every day and we are proud to offer speedy service and on-site repairs throughout New York. To keep any delays to an absolute minimum, our technicians always arrive prepared with the tools and a selection of parts to complete repairs during our initial visit.

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Common Frequently Asked Questions

A: In New York, common appliance problems include fridges that aren’t cooling properly, leaking washing machines, dishwashers that refuse to drain, stoves with unresponsive burners, and dryers that won’t heat up. These issues usually stem from general wear and tear or electrical problems, especially with older appliances. Professional technicians can help get them back in shape before bigger issues arise.

A: To find a trustworthy appliance repair service nearby, look for businesses with high customer ratings and positive reviews. It’s important to choose a company that provides certified technicians, clear pricing, and fast service, like same-day or next-day repairs. Express Repair is a great option in New York for dependable, fast, and affordable appliance repairs.

A: Opting for same-day appliance repair can save you a lot of hassle, as it ensures your broken appliance is fixed quickly, allowing you to get back to your routine. This is especially critical for appliances like fridges or stoves, where delays can lead to spoiled food or interrupted daily activities. Express Repair offers same-day services to minimize disruptions and restore your home’s comfort.

A: When hiring an appliance repair technician, make sure they’re certified, experienced, and familiar with your specific appliance brand. Look for someone who offers transparent pricing, is insured, and provides a warranty for the work they do. The technicians at Express Repair are trained to work on all major brands and back their repairs with warranties for your peace of mind.

A: Keeping your appliances in good shape requires regular maintenance. Simple things like cleaning your dishwasher’s filters, vacuuming refrigerator coils, and checking your washing machine hoses for leaks can go a long way. Scheduling professional maintenance once a year also helps catch small issues before they turn into big problems, keeping your appliances running smoothly for years.

A: Professional appliance repair offers expert troubleshooting and efficient fixes, often extending your appliance’s lifespan. Technicians use specialized tools and genuine parts, which means you’re more likely to get a lasting repair. Plus, professional repairs usually come with warranties, so you’re covered if something goes wrong afterward.

A: Express Repair offers both same-day and next-day appliance repair services across New York City. You can schedule your appointment by calling or booking online for fast, convenient service. Their technicians are dispatched quickly, ensuring minimal disruption to your home life.

A: Yes, we provide emergency appliance repair services in New York. Whether it’s a fridge that stops cooling or a washer that’s leaking all over the place, our technicians are available for immediate repairs to prevent further damage. Reach out to Express Repair for urgent help when you need it.

A: Express Repair specializes in servicing a wide variety of appliance brands, including Samsung, LG, Whirlpool, GE, Maytag, Frigidaire, KitchenAid, Bosch, and more. Our technicians are highly trained to handle different models, so you can be confident that your appliance will be repaired by an expert.

A: Preventing costly repairs starts with regular upkeep. Clean your appliances frequently, check for worn-out parts, and book professional inspections periodically. For example, clean the lint filter in your dryer, make sure your refrigerator seals are tight, and run a cleaning cycle on your dishwasher. These simple steps can help prevent major breakdowns and keep your appliances working longer.

A: To find affordable appliance repair in NYC, it’s a good idea to compare quotes from multiple companies, read reviews, and make sure they offer service guarantees. Express Repair provides competitive rates with upfront pricing and no hidden fees, giving you great value without compromising on quality.

A: If your appliance suddenly stops working, start by checking simple things like the power source or a tripped circuit breaker. If you can’t find the problem, call a professional service like Express Repair . Trying to fix it yourself could make things worse, so it’s safer to let the experts handle it.

A: Regular maintenance keeps your appliances running efficiently, helps avoid sudden breakdowns, and extends their lifespan. It can also save you money on your energy bills. Having a professional check on your appliances regularly can catch small issues before they turn into costly repairs, saving you time and stress.

A: You should consider repairing your appliance if the problem is minor and the repair cost is less than half the price of a new one. But if your appliance is old and keeps breaking down, replacing it might be a better choice. Express Repair can help you decide whether to repair or replace, based on the age of the appliance and the extent of the issue.

A: Express Repair is a top choice for appliance repair in New York because of our certified technicians, quick response times, and reliable same-day service. We repair all major appliance brands and provide clear, upfront pricing with no surprises. Plus, every repair comes with a warranty for added peace of mind.